PTC Learning connector

Try to update your Internet Explorer to the latest version. A similar issue: https://community.ptc.com/t5/PTC-Education-Forum/LearningConnector-is-unavailable-Try-again/m-p/490170 

And here are some helpful articles:

• "Learning Connector button is not available or opens a blank window in Creo Parametric 1.0+": https://www.ptc.com/en/support/article/CS181961 
• "With Creo Parametric 3.0 M150, can not access Creo Help from Learning connector, will only get error message "There was an error loading this content"": https://www.ptc.com/en/support/article/CS277801 

Hi NG_9196335, 

Would you be able to post some screenshots with the error you are receiving, including the URL in the address bar?

I see you have already received some helpful links on the topic, so after reviewing those, please let me know if you need any further support.

Thanks, 

Corina