Question
PTC Quality Agent
Creo 1.0, F000
So, I installed Creo 1.0 to play with it a bit. I won't get to use it
for a year or more, likely, but I was curious. Looks pretty good,
frankly.
Along with Creo 1.0, I got something called 'PTC Quality Agent'. I've
dug through the KB at ptc.com and it seems like some sort of reporting
program to transmit system data back to PTC on a schedule (monthly by
default). There is a way to transmit it on demand, but no way to clock
the scheduled transmissions.
What I couldn't find was why PTC needs it sent on a regular basis.
Sounds handy for times when you're communicating to a tech support
agent, but why send it every month (other than data mining)?
Most of the data is harmless enough (Windows version, RAM, Video driver,
etc.) but it by default also transmits your host name and domain name.
You can override that information, but not the machine specs and you
can't turn of the scheduled transmissions.
Am I paranoid to feel uneasy about this?
Doug Schaefer
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
So, I installed Creo 1.0 to play with it a bit. I won't get to use it
for a year or more, likely, but I was curious. Looks pretty good,
frankly.
Along with Creo 1.0, I got something called 'PTC Quality Agent'. I've
dug through the KB at ptc.com and it seems like some sort of reporting
program to transmit system data back to PTC on a schedule (monthly by
default). There is a way to transmit it on demand, but no way to clock
the scheduled transmissions.
What I couldn't find was why PTC needs it sent on a regular basis.
Sounds handy for times when you're communicating to a tech support
agent, but why send it every month (other than data mining)?
Most of the data is harmless enough (Windows version, RAM, Video driver,
etc.) but it by default also transmits your host name and domain name.
You can override that information, but not the machine specs and you
can't turn of the scheduled transmissions.
Am I paranoid to feel uneasy about this?
Doug Schaefer
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.