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2 replies

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
October 5, 2023

Commercial version or student version?

 

L
LT_105902434-ParticipantAuthor
4-Participant
October 5, 2023

Student Version. Also i tried to reinstall it but when trying to run the setup.exe i get the same crash problem

M
MartinHanak24-Ruby III
24-Ruby III
October 6, 2023

Hi,

please use procedure mentioned in https://community.ptc.com/t5/PTC-Education-Forum/PTC-Creo-9-0-setup-exe-file-doesn-t-run/m-p/904523#M14036 discussion.

L
LT_105902434-ParticipantAuthor
4-Participant
October 6, 2023

This doesnt solve my problem. My problem is that it wont even run the setup.exe and it gives me an application error in the event viewer

M
MartinHanak24-Ruby III
24-Ruby III
October 6, 2023
@LT_10590243 wrote:

This doesnt solve my problem. My problem is that it wont even run the setup.exe and it gives me an application error in the event viewer

Hi,

maybe your Windows installation is not "compatible" with Creo. I hope your computer has Intel/AMD processor and Windows 10/11.

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