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1-Visitor
February 16, 2023
Solved

Server error: Cannot retrieve family table neutral data

  • February 16, 2023
  • 1 reply
  • 1416 views

I am using Creo Parametric Release 6.0 and Datecode6.0.3.0

go to add assembly to workspace and receive "Server error: Cannot retrieve family table neutral data"
Items do not show up unless i start removing family table items from browser workspace.

Here are the errors that I faced
Server error: Cannot retrieve family table neutral data"

Best answer by MartinHanak

Hi,

please search PTC Knowledge Base.

https://www.ptc.com/en/support/article/CS363629 

1 reply

24-Ruby III
February 17, 2023

Hi,

please search PTC Knowledge Base.

https://www.ptc.com/en/support/article/CS363629