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3-Newcomer
June 9, 2023
Question

Slow response to Creo 4.0 M150 Simulation Live

  • June 9, 2023
  • 0 replies
  • 1219 views

On our Cloud (vPshere), we migrated from old Cloud infra to new infra and we are experiencing slow response to Creo 4.0 M150 Simulation Live

1. Old platform :
==============
Hardware : PowerEdge R740xd
OS : ESX 5.1.0
Graphic Card : Nvidia P40

VM : Windows 10 20H2 OS Buid 19042.2965 (6 CPU/32GoRAM)
- VDA agent 1912.0.6000.6281
- vmware tools 10.3.10
- NVidia Driver 442.06 (vGPU Profil P40_8Q)
- Creo 4.0 M150 installed on the virtual Machine
- Trellix Antivirus

2. New platform :
===============
Hardware : ProLiant DX380 Gen10 Plus 8SFF
OS : ESXi 7.0U3F
Graphic Card : NVidia A40

VM : the same Virtual Machine Windows 10 20H2 OS Buid 19042.2965 (6 CPU/32GoRAM) but we upgraded :
- VDA Agent Workspace 22.3.1.141
- vmware tools 12.0.0 build 19345655
- NVidia Driver 474.14 (vGPU Profil A40_8Q)
- Windows Feature Experience Pack 1000.19041.1000.0

Use case :
- I authenticate to the VM with a user account
- I launch Creo 4.0M150 and activate Simulation Live with a very simple model (rectangular)

On the platform 1, everything is ok and Creo 4 Parametric Simulation Live works fine
On the platform 2, Creo 4.0 Simulation Live is very slow to respond :
- The activation of Simulation Live is slow to respond. 5-10 minutes to show the content of "Simulation Live" tab
- I click on the "Simulation" button, and another 5-10 minutes to have a respond
During the 10 minutes,
- Creo shows the message "Loading Creo Simulation Live Libraries...." and after it doesnt respond until 10 minutes

- We don't see any special activity relative to the Trellix antivirus.
- Processor : 24%, Memory : 8/32Go, , Disque : 0%, GPU : 0%

On platform 2, Creo 10 Simulation Live is correctly responding !!