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Dale_Rosema
Dale_Rosema23-Emerald IV
23-Emerald IV
December 16, 2019
Question

Starting Creo - Error

  • December 16, 2019
  • 9 replies
  • 6906 views

This morning while booting up Creo 4.0 M060 I had this error pop-up

 

Dale_Rosema_0-1576502626607.png

 

Any thoughts as to what might be causing this?

Thanks, Dale

9 replies

M
MartinHanak24-Ruby III
24-Ruby III
December 16, 2019

Hi,

probably PTC changed their web page ... and integrated web browser "does not like its contents".

Suggestion ... add following option into config.pro file

web_browser_homepage about:blank

 

Dale_Rosema
Dale_Rosema23-Emerald IVAuthor
23-Emerald IV
December 16, 2019

Martin,

That suggestion did not work.

Thanks,

Dale

 

(Yes, I did restart Creo after adding that line to the config.pro)

R
rreifsnyder15-Moonstone
15-Moonstone
December 16, 2019

We get this due to some IT settings. It seems to be related to the same issues as browser compatibility mode. Try running the fixes from this article https://www.ptc.com/en/support/article?n=CS23522&language=en&posno=1&q=browser%20emulation&source=search

DomenicLaritz
DomenicLaritz17-Peridot
17-Peridot
December 17, 2019

Our users are currently also having this issue at every start-up of Creo4.

The web content of the "Resource Center" is causing this script errors.

I reported the issue to the tech. support today.

M
MartinHanak24-Ruby III
24-Ruby III
December 17, 2019
@DomenicLaritz wrote:

Our users are currently also having this issue at every start-up of Creo4.

The web content of the "Resource Center" is causing this script errors.

I reported the issue to the tech. support today.

Hi,

please check whether following config.pro option resolves the problem.

enable_resource_browser_tab no

 

Dale_Rosema
Dale_Rosema23-Emerald IVAuthor
23-Emerald IV
December 17, 2019

After reboot, still getting the script error.

 

Thanks again.

A
AmitDeshpande18-Opal
18-Opal
December 19, 2019

Good morning.  We are seeing this internally at PTC also.  It is not release specific.  A SPR has been filed for it, and is currently under investigation with the R&D team.

 

CS318514 - Error during startup in "Resource Center": "An error has occurred in the script on this page" in Creo Parametric

 

Thank you,

Amit

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