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15-Moonstone
Sep 17, 2026 6:38 PM UTC
Solved

Support Portal IOI

I don’t know if anyone in the support portal watches this space, but…
1) The link to PTC community is still to the old site.  Still pointing to “https://www.ptcusercommunity.com/”  See figure below.
2) I think you might be able to claim free credit to close out CS415853 with the work done to close out CS457962.

Figure 1 - Web element with wrong link

 

Mahesh_Sharma
22-Sapphire I
Nov 2, 2026 1:44 PM UTC

Hi ​@N.Barnes 

 

UPDATE: It has been fixed now.

 

Thanks. 

2 replies

Mahesh_Sharma
22-Sapphire I
Sep 18, 2026 12:06 PM UTC

Hi ​@N.Barnes 

Thanks for notifying this. Information has been shared with respective team. 

 

Thanks. 

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Mahesh_Sharma
22-Sapphire I
Nov 2, 2026 1:44 PM UTC

Hi ​@N.Barnes 

 

UPDATE: It has been fixed now.

 

Thanks. 

Translate