The software Creo Parametric 4.0 reported an error

I am using Creo Parametric Release 4.0 and DatecodeM010
Recently, the software has often been stuck, and error alerts have appeared frequently.

Here are the errors that I faced
A fatal error was encountered. Wrote back to the lake to 😧 White-STtraceback.log please send it to Technical Support
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Translated the below text from Chinese to English using PTC Translated tool. Translated on 9th March 2023 at 10:52am IST by vnamboodheri
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Title:  软件报错
Body: 软件最近经常卡死，频繁出现报错提醒。
遇到严重错误。已将回湖写入D: White-STtraceback.log请将其发送给“技术支持”