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1-Visitor
March 31, 2025
Solved

transfer

  • March 31, 2025
  • 1 reply
  • 448 views
I am using Creo Simulate Release N/A and DatecodeN/A

Hello,

We currently have a Creo Design Essentials license installed on the host ID WIFI A8-64-F1-1A-D7-13, which is set to expire soon. Therefore, we would like to remove this license and replace it with the one currently assigned to host ID F8-75-A4-F4-DA-89.

Could you please proceed with transferring the license from F8-75-A4-F4-DA-89 to A8-64-F1-1A-D7-13? Additionally, could you confirm that the user currently using A8-64-F1-1A-D7-13 will not encounter any issues when reinstalling the license after the transfer?
    Best answer by MartinHanak

    Hi,

    this is user community web. No user can transfer your licenses.

    You can:

    1.] use https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page to transfer license

    -OR-

    2.] ask your VAR to do a transfer for you

    1 reply

    24-Ruby III
    March 31, 2025

    Hi,

    this is user community web. No user can transfer your licenses.

    You can:

    1.] use https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page to transfer license

    -OR-

    2.] ask your VAR to do a transfer for you