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jingram1-Visitor
1-Visitor
May 1, 2015 9:11 PM UTC
Solved

Trial Creo 3 failed to install correctly!

Hi I have just tried to install the trial version of Creo but my computer crashed during the install and I cant install it again because I keep getting a message saying that it is has been already installed on this computer, I have removed all reference to PTC from my computer via uninstall programs.

 

Any ideas how I can get a trial version running on my machine

 

Regards

 

John


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Mahesh_Sharma
Mahesh_SharmaAnswer
22-Sapphire I
May 1, 2015 10:42 PM UTC

John,

Write an email to - for Creo trial support.

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8 replies

Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
May 1, 2015 9:27 PM UTC

John.

Look for PTC folder in C:\Program files\, if exists delete that folder, restart the machine and try new installation.

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jingram1-VisitorAuthor
1-Visitor
May 1, 2015 9:58 PM UTC

‌Thanks for the quick response, however there are no PTC files in program files!

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Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
May 1, 2015 10:12 PM UTC

Try to install in other location, possibly in other drive (if available) else create a folder in C:\ drive as PTC and use that for installation.

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