Trial version cannot be installed (creo parametric)

After clicking on "Launch Creo Parametric Trial" it downloads what i assume is a download client a gray pop up shows up (Powered by Claudpaging), and after a few seconds Launcher shows error message that reads "The server cannot be reached while authenticating the session. Please try again or contact costumer support." after that launcher delets itself from my pc. It says that its trial version 10.0.0.I tried it a few times and its always the same.