Unable to Access Manage Licenses After Account Registration

I am using Creo Elements/Direct Modeling Release N/A and DatecodeN/A I have completed the account registration process. However, when I access Manage Licenses from eSupport, I receive the following error message and cannot proceed with the installation. "Access Denied. You do not have the required permissions. Your web account does not have the following permissions required to access this application: License Management Reporting (read-only access) License Management License As a result, I am unable to continue with the installation process. Could you please advise on how to obtain the necessary permissions or resolve this issue? Here are the errors that I faced アクセスが拒否されました。権限がありません。 お客様の Web アカウントは当該アプリケーションにアクセスするために必要とされる次の権限がありません。 • License Management Reporting for read-only access. • ライセンス管理ライセンス