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4-Participant
September 15, 2025
Solved

Unable to install the lifetime license on a new computer

  • September 15, 2025
  • 1 reply
  • 399 views

Good morning
I'm reaching out because my client recently bought a new computer and needs to transfer his current lifetime license to the new laptop.

however the license management page no longer available since the company who used to administrate license in South Korea is no longer in business.

Is there a way that I can access the account and do the transfer??

Best answer by Dale_Rosema

You may want to follow this similar thread.

 

https://community.ptc.com/t5/System-Administration/Account-management-issue/m-p/1033957#M32081

1 reply

Dale_Rosema
23-Emerald III
23-Emerald III
September 16, 2025