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nchaminda1-Visitor
1-Visitor
April 28, 2016
Question

Upgrade account

  • April 28, 2016
  • 1 reply
  • 887 views

My account is not able to download some products and even not able to view some help files due to permission denied. Can I upgrade my account to a advanced account?

    1 reply

    Mahesh_Sharma
    Mahesh_Sharma22-Sapphire I
    22-Sapphire I
    April 28, 2016

    Nirosh,

    Do you have active maintenance? If not, I don't think you will be able to access any products on web. You may try contacting PTC support or your sales representative.

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