Windchill event management console not showing events

Hi All,

I was wondering if there was a solution for restoring the functionality of the event manager.

I am using Creo +  version 12.1.0.1-001. I am using Windchill 12.1.2.12.

In a community post, user LLIE explained how renaming your "event" folder in your local cache would fix the event manager. That solution does not work for me. Are there other users who have had this issue and know how the solve it?