Windchill Workspace Cache issue

I am not sure how old it is, but I am thinking it might be several years old. I think the issue is resolved now, though.

I recently recreated this user's Windows profile and copied the old cache into the new profile. Unfortunately, the old profile folder did not completely delete, so the user had two profile folders, user.old and user.new. We did point Creo to the new profile folder, but it would still sometimes grab cache data from somewhere else. It turns out the old profile folder still had cache data in it, and it was showing that it had been recently modified. We think Creo might have been trying to pull from this user.old profile for whatever reason. Suffice to say, we completely deleted both profiles and created a new profile and we're thinking this will fix the issue.