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ptc-51568111-Visitor
1-Visitor
Jun 21, 2013 5:39 PM UTC
Solved

Window Blacks out

When I resize a window, all the icons and the feature tree get blacked out. Moving the window off the side of the monitor and back on "repaints" that portion correctly. Running the mouse over the icons will also repaint them. I've tried going in through options and using each graphics option, but none of them helps:

 

I'm running Windows 7, 16 GB memory with an NVIDIA Quadro 2000. Screen resolution is 1920x1080.

 

Is there a way to fix this problem?


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TomD.inPDXAnswer
17-Peridot
Jun 21, 2013 7:46 PM UTC

This is a driver issue. I had the same problem with the latest NVidia drivers on my Dell Precision with the Quadro M3000. I updated to the Dell driver and it worked. None of the NVidia drivers worked on my system. I even went to Dell with this problem and they uninstalled the NVidia drivers and restored me to theirs. Since, Dell had updated their drivers and they worked fine for me in Creo.

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9 replies

Dale_Rosema
Dale_Rosema23-Emerald IV
23-Emerald IV
Jun 21, 2013 5:48 PM UTC

Have you tried putting your graphic to Open GL

See this discussion:

http://communities.ptc.com/message/206153#206153

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ptc-51568111-VisitorAuthor
1-Visitor
Jun 21, 2013 5:55 PM UTC

I have tried every option listed, including open gl and win32_gdi. In each case, I even quit the program and restarted.

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jkent1-Visitor
1-Visitor
Jun 21, 2013 6:02 PM UTC

Have you tried setting Visual Affects to Adjust for best performance?

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ptc-51568111-VisitorAuthor
1-Visitor
Jun 21, 2013 6:22 PM UTC

I apologize, I neglected to mention that this is still Wildfire 4.0. We're considering a change to Creo, but the change hasn't yet occurred. Is this a menu only available in Creo? I could not find any visual effects menu in the Wildfire portion.

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jkent1-Visitor
1-Visitor
Jun 21, 2013 6:26 PM UTC

This is a windows setting. Control Panel - System - Advanced System Settings. Click the Settings icon in the Performance category in the Advanced Tab.

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TomD.inPDX17-PeridotAnswer
17-Peridot
Jun 21, 2013 7:46 PM UTC

This is a driver issue. I had the same problem with the latest NVidia drivers on my Dell Precision with the Quadro M3000. I updated to the Dell driver and it worked. None of the NVidia drivers worked on my system. I even went to Dell with this problem and they uninstalled the NVidia drivers and restored me to theirs. Since, Dell had updated their drivers and they worked fine for me in Creo.

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ptc-51568111-VisitorAuthor
1-Visitor
Jun 24, 2013 3:53 PM UTC

Thank you, everyone who helped! I installed the new driver and the problem appears to be fixed.

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TomD.inPDX17-Peridot
17-Peridot
Jun 24, 2013 4:03 PM UTC

You are welcome

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