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MS_Santos15-Moonstone
15-Moonstone
January 5, 2024
Solved

Windows Firewall blocked FLEXnet Admin License Server

Hello,

I have a problem with the firewall of my Windows server 2022 blocking the FLEXnet Admin License Server program, when I go to Private network settings and set it to turn off the machines access normally, I have already released the path C:\Program Files\PTC\FLEXnet Admin License Server\lmadmin.exe but it still gives an error that there is no license something else needs to be done?

dnordinAnswer
16-Pearl
January 7, 2024

I believe you need to add the vendor daemon, PTC_D.EXE, to the exception list as well.  The licensing services will use both executables.

 

Regards,

 

Dan N.

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4 replies

BenLoosli23-Emerald III
23-Emerald III
January 5, 2024

Sounds like an IT issue, not a PTC issue that any community members can solve.

Contact your IT department who set up the firewall rules.

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    MS_Santos15-MoonstoneAuthor
    15-Moonstone
    January 5, 2024

    Hello ,

    I know it's not PTC's problem, I'm an IT guy, I've already created the release rules in the firewall for the program, but it's still blocked. I put it here thinking if someone has already gone through this could give me a help.

     

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    dnordin16-PearlAnswer
    16-Pearl
    January 7, 2024

    I believe you need to add the vendor daemon, PTC_D.EXE, to the exception list as well.  The licensing services will use both executables.

     

    Regards,

     

    Dan N.

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      MS_Santos15-MoonstoneAuthor
      15-Moonstone
      January 8, 2024

      Hello, it worked, thank you very much for your help

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