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M
mschuler1-Visitor
1-Visitor
May 6, 2017
Question

I get no license from ptc server and can't start ptc creo elements - is the ptc server down??

  • May 6, 2017
  • 14 replies
  • 41955 views

Hello together,

today when I'll start ptc creo elements I get following error:

Is a server from ptc down so that I don't get a new license??

What can I do to solve this issue, I need access to ptc creo elements very urgent.

Thanks vor help

14 replies

Show previous replies
T
Tmetcalf5-Regular Member
5-Regular Member
May 10, 2017

Good day everyone,

I have just received word that the issue has been resolved - please let me know if you are having any issues.

Best,

Toby

T
tbleazard1-Visitor
1-Visitor
May 10, 2017

Hi Toby

Many thanks for your efforts but I am still getting the window pop up asking me for a proxy name and port.

Tim

T
Tmetcalf5-Regular Member
5-Regular Member
May 10, 2017

Good day everyone,

I have been told this has been verified and you should be able to get activation.

Thank you for your patience, please let me know if you are still having the issue.

Best,

Toby

T
tbleazard1-Visitor
1-Visitor
May 10, 2017

Hi Toby

Many thanks for your efforts, all seems to be working properly for me know.

TIm

    T
    Tmetcalf5-Regular Member
    5-Regular Member
    May 10, 2017

    You are welcome Tim.

    Reporting and following up is no problem - thank you to everyone who posted to let us know.

    Best,

    Toby

    T
    Tmetcalf5-Regular Member
    5-Regular Member
    May 11, 2017

    Thanks for the thanks everyone - it is very much appreciated.

    Please keep issues and concerns (and thanks) coming.

    In this case, I was able to bring the issue to the right people who could fix the issue.

    Best,

    Toby

      K
      kurz_shorty1-Visitor
      1-Visitor
      April 12, 2018

      HI, I am glad that i found this Topic!

      Got the same problem since 6 hours and couldn' t do anything...

       

       

      Hope it get fixed real quick, because i have a important project running. And just 2 weeks remaining for my degree dissertation in university.

       

      Any tricks to start working again?

      S
      23-Emerald III
      StephenW23-Emerald III
      23-Emerald III
      April 12, 2018

      Also, please call PTC tech support. The community can only give advice.

      M
      mkao1-Visitor
      1-Visitor
      May 31, 2018

      Hello,

       

      currently it looks like the license is out again. Anybody else have this issue? I'm getting the proxy error and no license errors again.

       

      Best regards,

      Ming-Hua

      A
      ArjanLenoir1-Visitor
      1-Visitor
      June 1, 2018

      Same here, but luckily this time it is still possible to download a key manually and continue to work on your designs

        M
        mkao1-Visitor
        1-Visitor
        June 4, 2018

        Yes, I just downloaded the license manually. Thanks.

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