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phonglee1-Visitor
1-Visitor
May 11, 2020
Question

License PTC Creo Elements/Direct Drafting

  • May 11, 2020
  • 2 replies
  • 17091 views

Dear Sir/ Madam.
this is error license PTC Creo Elements/Direct Drafting work not good, plz help me with informations below.
Last time we install Creo Elements/Direct Drafting version: 18 and managed license version 20.0 in win 7 - 32 bit this license and software working good. about 30 day Customer update win 10 -64 bit and install Creo Elements/Direct Drafting version: 18 and managed license version 20.0, some times license manager working some time it not working (we have many error).

Plz help me support this problem.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
May 12, 2020

You can use the "Case Logger" tool, here: https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

    S
    SmallCrucianCar14-Alexandrite
    14-Alexandrite
    May 18, 2020

    Hello,

    Are articles such as CS210263 and CS225206 helpful?

      P
      phonglee1-VisitorAuthor
      1-Visitor
      May 18, 2020

      Thank you for your help!

      But i am useing  Creo element/direct drafting verson 18.0 not 18.1 .

      So win 10 64bit can support  the verson 18.0 ? 

      S
      SmallCrucianCar14-Alexandrite
      14-Alexandrite
      May 18, 2020

       

       

       

       

       

       

       

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