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phonglee1-Visitor
1-Visitor
Jun 25, 2020 4:45 AM UTC
Question

License PTC Creo Elements/ Model Manager

Dear Sir/ Madam.
This is  license PTC Creo Elements/Model Manager. i dont know why cant fill right hostname.

Plz, help me support this problem.

Thank you very much! 

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3 replies

VladimirN24-Ruby IV
24-Ruby IV
Jun 26, 2020 8:19 AM UTC

"Case Logger": https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

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lfortner14-Alexandrite
14-Alexandrite
Jun 26, 2020 9:38 AM UTC

Let have a look to the file Direct Model and Drawing Manager 18.1\getnrun.ini and check if the url (ex: url=http://MyModelManagerServer:80/ModelManagerSetup.exe) makes reference to your Model Manager Server environment.

If not (probably) let make adjustment, or remove and reinstall your Model Manager client.

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    phonglee1-VisitorAuthor
    1-Visitor
    Jul 8, 2020 2:04 AM UTC

    thank you so much! 

     

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