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ptc-46698181-Visitor
1-Visitor
April 1, 2013
Question

Cannot obtain registry lock

  • April 1, 2013
  • 1 reply
  • 3527 views

What is the fix for the error message in MKS 2009 for the "Cannot obtain registry lock" error when you check in/check out a member?

    1 reply

    M
    matt_giltaji1-Visitor
    1-Visitor
    April 1, 2013

    Hi Candice,

    Please see the below knowledgebase link to resolve this issue. The exact error message is slightly different, but it has worked for us for the "cannot obtain registry lock" issue for a long time.

    It is also fixed in some of the newer versions of integrity, but I don't remember the exact release when it was fixed.

    https://www.ptc.com/appserver/wcms/standards/ssl/freefull_cskdb.jsp??icg_dbkey=900&im_dbkey=147081

    Hope that helps,

    Matt

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