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jritter-21-Visitor
1-Visitor
Sep 23, 2016 2:44 PM UTC
Question

Change host attached to sandbox

My PTC Integrity moved server boxes, but now all my Sandboxes can't be opened because PTC keeps trying to attach to the old host. How can I fix this without dropping all my sandboxes and recreating them? Thanks!

    5 replies

    MichaelChatel5-Regular Member
    5-Regular Member
    Sep 26, 2016 8:03 PM UTC

    Hi Jim,

    What version of Integrity are you on now?  Did your Integrity version remain the same, during this "hostname" change?

    The sandboxes are tied to the hostname, so you'll have to drop the sandboxes, and pick that "Nothing" gets deleted, and then you can reimport them. 

    That's the only way to do this, unfortunately.

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    kthierer12-Amethyst
    12-Amethyst
    Sep 27, 2016 3:32 PM UTC

    Just for curiosity:

    Would't be retargetsandbox also be the same (or another option with other side effects )?

    At least from the gui (Integrity 10.4) there is a button to change the server connection.

         Jürgen

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    MichaelChatel5-Regular Member
    5-Regular Member
    Sep 27, 2016 6:21 PM UTC

    It looks like as of Integrity 10.8 and higher, "si retargetsandbox" will also accomplish this, so check that out.

    Prior to 10.8 though, I don't believe that is available.  It might look like it was, but I don't believe the functionality was fully implemented prior to 10.8.

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