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DanR.1-Visitor
1-Visitor
March 17, 2015
Question

eMail notifications

  • March 17, 2015
  • 4 replies
  • 3727 views

How can I make the email notifications show the link(s) in HTML format, i.e. clickable link?

    4 replies

    K
    KaelLizak16-Pearl
    16-Pearl
    March 18, 2015

    Hello Daniel,

    Is this an item notification, or an email sent by a trigger?

    Regards,

    Kael

    D
    DanR.1-VisitorAuthor
    1-Visitor
    March 18, 2015

    Both.

    P
    ptc-49408681-Visitor
    1-Visitor
    March 19, 2015

    If you're using emailAdvanced.js, you'll want to use <%ID%> for the ID number. If you want to do a link to an issue in email, you can generate an HTML Anchor using the general form:

    <A HREF="http://ptcservername:portnumber/im/viewissue?selection=<%ID%>"><%ID%></A>

    and it will generate a link with the item number.

    D
    DanR.1-VisitorAuthor
    1-Visitor
    March 19, 2015

    That I already knew. The emailAdvanced.js was easy.

    Thank you for your response.

    D
    DanR.1-VisitorAuthor
    1-Visitor
    March 24, 2015

    Anyone???

    D
    DanR.1-VisitorAuthor
    1-Visitor
    January 14, 2016

    Anyone?  Please.

    L
    LLawton16-Pearl
    16-Pearl
    January 14, 2016

    Modifying emailAdvanced for this purpose is not practical, it's a massive script.

    I have the same problem and I've decided to come up with a report that shows all the items I want to include in one email, then send a simple email with a link to the report. Actually, as I write this, I realize it could simply be a query and bypass the report altogether.

    The problem is, I don't have time currently to do it, it's probably going to be a few more weeks before I get to it. When I have it, I can share my solution.

    That is, assuming I understand this thread correctly. If you read the initial question, it's impossible to guess it's about the scenario explained in the 5th response.

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