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AarushiS12-Amethyst
12-Amethyst
Apr 17, 2024 8:54 AM UTC
Solved

Facing Issue while installing Windchill Modeler version 10.0

Hi Team,

 

I am trying to install Windchill Modeler in our organization's new VM but when applying the license, the services of Modeler are not starting. Even if it is starting, they are stopping automatically. I am not able to figure out the reason like what is the issue for which the services of Modeler are not working and also the license issue could solve. 

 

I am attaching the error images of both services and license.

 

Can anyone help me out on this.

MangeshDevrajAnswer
12-Amethyst
Apr 17, 2024 9:20 AM UTC

Hello Aarushi,

 

You can refer to Article - CS400862 FlexNet Licensing Error:-15,570 in Windchill Modeler 10.0

https://www.ptc.com/en/support/article/CS400862. 

 

I recommend you use our Search The Knowledge Base platform. You can find articles, help documentation and many things here, which will help you to resolve the issues.

 

All the best,

Mangesh

 

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6 replies

MangeshDevraj12-AmethystAnswer
12-Amethyst
Apr 17, 2024 9:20 AM UTC

Hello Aarushi,

 

You can refer to Article - CS400862 FlexNet Licensing Error:-15,570 in Windchill Modeler 10.0

https://www.ptc.com/en/support/article/CS400862. 

 

I recommend you use our Search The Knowledge Base platform. You can find articles, help documentation and many things here, which will help you to resolve the issues.

 

All the best,

Mangesh

 

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    AarushiS12-AmethystAuthor
    12-Amethyst
    Apr 17, 2024 10:43 AM UTC

    Hello Devraj,

     

    I will surely try the FlexNet Licensing Error solution. But do you have any idea that why are the Integrity Modeler services not running and if we try to start, they are giving the following error below.

     

    AarushiS_0-1713350529982.png

     

    Regards,

    Aarushi

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    MangeshDevraj12-Amethyst
    12-Amethyst
    Apr 17, 2024 10:53 AM UTC

    The possible reason could be that the registry isn't directing to the correct service key for the FlexNet license, resulting in the license service failing to start. In the attached article, there's a script provided. By running it, it can refresh the registry key associated with the license.

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