I have installed MSSQL Server and PTC RV&S client and Admin in a virtual machine. Now the machine's hostname has been changed and have done below remediation-Got new license from PTCChanged is.properties files by replacing old hostname with new one.Changed the hostname in SQL server management studio with a query.Have checked the TCP/IP port as well.Executed the Telnet to the new hostname and sql port - workingwhat all steps do I need to follow to remediate the issue and avoid the error. Also is there any need to install the application again as well?

12-Amethyst

Question

Hostname change results in error in MSSQL database connection with PTC RV&S appplication

Forum|Forum|10 months ago
May 22, 2025
1 reply
621 views

I have installed MSSQL Server and PTC RV&S client and Admin in a virtual machine. Now the machine's hostname has been changed and have done below remediation-

Got new license from PTC
Changed is.properties files by replacing old hostname with new one.
Changed the hostname in SQL server management studio with a query.
Have checked the TCP/IP port as well.
Executed the Telnet to the new hostname and sql port - working

what all steps do I need to follow to remediate the issue and avoid the error. Also is there any need to install the application again as well?

Requirements & Validation

Catalina

Community Moderator

Hi @AarushiS

Thank you for your question.

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,

Catalina | PTC Community Moderator

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