Skip to main content
A
acheong1-Visitor
1-Visitor
May 31, 2019
Question

How to know which query is taking up the resource.

  • May 31, 2019
  • 1 reply
  • 1214 views

I encounter the following when trying to open a document in workflow for i10.5

Cannot show view information MKS 134744:

"Your query was stopped because it was using too many system resource. Call system administrator for assistance"

Any one can help? Thank in advance

 

1 reply

M
MichaelChatel5-Regular Member
5-Regular Member
June 3, 2019

Hi acheong,

You can turn up DEBUG and SQL levels of logging on the Integrity server, which will help show more information in the server log files, about the query being run (and that is having issues).

 

I'd suggest opening a Support case with the Integrity support team, as they can help you troubleshoot this, and will likely have you check out the things, documented in this knowledge article:

 

https://www.ptc.com/en/support/article?n=CS125816

 

 

 

Terms & ConditionsCookie settingsAccessibility statement