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gmalci1-Visitor
1-Visitor
August 1, 2016
Question

i have installed demo version of ptc process director. After installation i got blank images on opening site

  • August 1, 2016
  • 2 replies
  • 2259 views

In the localhost/processdirector page i got Satır içi resim 1blank images. I checked browsers preferences also tried with ie and chrome. Same thing no images. After sign in, i get blank screen Satır içi resim 2as below which should be like in the demo window. Problem with installation...i cant fully access because of demo account priviliges. Any help is welcome.Satır içi resim 3

    2 replies

    K
    KaelLizak16-Pearl
    16-Pearl
    August 2, 2016

    Hello gokcen malci‌,

    It looks like you're referring to images that are in your Google mail account, so they're not visible to everyone. Could you upload the images, rather than sharing by reference, or share them from a public location?  Alternatively, could you copy and paste the actual error messages, if they're in a log file?

    Regards,
    Kael

      G
      gmalci1-VisitorAuthor
      1-Visitor
      August 3, 2016

      Hi Kael,

      Sorry for images. There are no error messages by the way.

      Screen with blank icons/images before sign in:

      blank before sign in.png

      Screenshot after sign in:

      blank after sign in.png

      What should be normally after sign in:

      what it should be.png

      Thanks

        G
        gmalci1-VisitorAuthor
        1-Visitor
        August 7, 2016

        Dear friends,

        It was issue related with web server IIS settings. I solved the problem and i get the icons and web page as above.

        Regards

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