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ktreddy199711-Garnet
11-Garnet
March 17, 2020
Solved

images are broken in the ptc integrity 11.0

  • March 17, 2020
  • 1 reply
  • 2758 views
the images in the text are of my document are broken and it displays there is not enough free space to load your images thanks ktreddy1997
Best answer by MichaelChatel

Like I mentioned, it's not an issue I've seen, or that I'm familiar with, but you can try posting your logs here, if they show some errors in relation to this.  (server and client logs)

1 reply

M
MichaelChatel5-Regular Member
5-Regular Member
March 18, 2020

ktreddy,

 

I suspect you'll have to open a Support case for this, with the Integrity support team.  I don't believe I've ever seen an issue with broken images, due to "free space" or memory issues causing it.

 

The Integrity server and client logs will be important, for them to review, so you'll want to make sure to provide that.

K
ktreddy199711-GarnetAuthor
11-Garnet
March 19, 2020

hi @MichaelChatel

Thank you for replying! 

I cannot open a support case because I don't have customer license as I work for a pvt company this is my personal account can you help me on this ?

thanks and regards

ktreddy

M
MichaelChatel5-Regular MemberAnswer
5-Regular Member
March 19, 2020

Like I mentioned, it's not an issue I've seen, or that I'm familiar with, but you can try posting your logs here, if they show some errors in relation to this.  (server and client logs)

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