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bcrowley-31-Visitor
1-Visitor
March 13, 2016
Question

Integrity Server will not run.

  • March 13, 2016
  • 2 replies
  • 3838 views

FATAL log:

2016-03-13 14:03:22,041 Unable to create temporary file in directory C:\Windows\system32\config\systemprofile\AppData\Local\Temp\.  An exception occurred: The system cannot find the path specified.  Ensure that the directory exists and that the Integrity Server has permission to write to it.

2016-03-13 14:03:22,182 Service Configuration not started due to errors: Service mks:name=SysConfig not started due to errors: Unable to create temporary file in directory C:\Windows\system32\config\systemprofile\AppData\Local\Temp\.  An exception occurred: The system cannot find the path specified.  Ensure that the directory exists and that the Integrity Server has permission to write to it.

Server log:

2016-03-13 14:02:41,198 ERROR [org.apache.catalina.startup.Embedded] Cannot find specified temporary folder at C:\Windows\system32\config\systemprofile\AppData\Local\Temp\

2016-03-13 14:02:42,010 INFO  [org.apache.coyote.http11.Http11NioProtocol] Initializing Coyote HTTP/1.1 on http

2016-03-13 14:02:42,041 INFO  [org.apache.coyote.http11.Http11NioProtocol] Initializing Coyote HTTP/1.1 on https

I had to create the Temp folder myself. I then gave EVERYONE permission. That accomplished something because now there is a folder named "hsperfdata_SYSTEM" in there, however I continue to get these error log messages.

I installed the server on the 😧 drive if that makes any difference.

Lastly, I am a complete newbie to Integrity.

    2 replies

    B
    bcrowley-31-VisitorAuthor
    1-Visitor
    March 13, 2016

    I think I've gotten past this by changing the location of the temp folder. Now I have a licensing issue but I'll save that for another post:

    2016-03-13 16:17:38,786 Shutdown requested by Configuration service. Reason: Unable to request application licenseUnable to startup Security Service: Service mks:name=License not started due to errors: License problems: Can't Connect to License Server (-15,3002)

    K
    kjain-21-Visitor
    1-Visitor
    July 12, 2017

    Hi ,

    First check the Flexnet Status it's showing "UP" or "Down" or if still problem exists you can re-install it and refer the admin guide...

    Hope this helps...

     

    Kapil

    K
    KaelLizak16-Pearl
    16-Pearl
    March 16, 2016

    Hello Bob,

    I believe CS90304 covers your first issue.

    Your second issue looks like it's probably an issue communicating with the Flexnet license server, and should be addressed by CS115774.

    Regards,

    Kael

    B
    bcrowley-31-VisitorAuthor
    1-Visitor
    March 17, 2016

    Thank you, although this probably does address my problem, the root issue is that I didn't know I needed a FLEXNet server. I thought the license file I had to generate is all I  needed. I will have to try to figure out what FLEXNet is and how to install and configure it.

    P
    ptc-46721971-Visitor
    1-Visitor
    July 11, 2017

    A bit more than a year later we had a similar Problem. After a Windows update, that required a Server restart, the Integrity Service did not start.

    Log Entry: Can't Connect to License Server (-15,3002).

    We checked against all points of CS115774 without success. Flex-Server was running properly with all licenses, IM-Server service did not start.

    Finally I uninstalled the Flexnet-Server and reinstalled it. I don't know why, but exactly that solved the problem.

     

    Probably helpful for anyone else.

     

    Giovanni

     

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