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14-Alexandrite
September 8, 2020
Question

Is .bmp file supports in exporting PTC documents via gateway export ?

  • September 8, 2020
  • 1 reply
  • 1687 views

Hello All,

 

I am facing an issue with document export via Gateway-> Export wizard. Please find the screenshot

 

Is .bmp file supports in gateway? Please suggest an appropriate way to export.

Chittaranjan_11_0-1599547165483.png

 

1 reply

17-Peridot
November 7, 2020

I would say the % is not a valid file character. What's the file name of the bmp exactly you used to upload into Integrity?

14-Alexandrite
November 9, 2020

Hi Volker,

Thanks for your response.

 

As i mentioned in earlier 10%.bmp is the name of attachment file. Please find the attached image.

 

Chittaranjan_11_0-1604901466091.png

 

Even I am thinking same % is not a valid file character. We can upload into Integrity but cant export via MS Word with Gateway Export Wizard.

 

Thank You!!