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gagarwal1-Visitor
1-Visitor
Aug 13, 2015 4:22 PM UTC
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JBoss Logger] ERROR mksis.IntegrityServer - * * * * ERROR * * * * (5): *********************************************************************************** Cache Warning: SIRootCache BDC: Two successive BulkData cache collections in less than 60 minut

Hello,

I am getting below error, please let me know how to resolve it out.

JBoss Logger] ERROR mksis.IntegrityServer - * * * * ERROR * * * * (5): *********************************************************************************** Cache Warning: SIRootCache BDC: Two successive BulkData cache collections in less than 60 minutes ( 25 minutes ) If this happens regularly, you may have to allocate more disk space and/or memory to the bulk data cache.

    MichaelChatelAnswer
    5-Regular Member
    Aug 13, 2015 10:46 PM UTC

    Hi Gaurav,

    The error message showing up in your server logs, indicates that you're approaching the limit of your bulk data cache for Configuration Management (SI).  It has to do a cache collection, when this happens, and if it happens frequently, it can impact performance.  That's the gist of what the message is saying.

    We have some articles posted, which explains this, and outlines what you need to do:

    https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS113381&lang=en_US

    https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS115377&lang=en_US

    If you need assistance with the steps suggested in the articles, I'd suggest you open a Support case.

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    2 replies

    MichaelChatel5-Regular MemberAnswer
    5-Regular Member
    Aug 13, 2015 10:46 PM UTC

    Hi Gaurav,

    The error message showing up in your server logs, indicates that you're approaching the limit of your bulk data cache for Configuration Management (SI).  It has to do a cache collection, when this happens, and if it happens frequently, it can impact performance.  That's the gist of what the message is saying.

    We have some articles posted, which explains this, and outlines what you need to do:

    https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS113381&lang=en_US

    https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS115377&lang=en_US

    If you need assistance with the steps suggested in the articles, I'd suggest you open a Support case.

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    gagarwal1-VisitorAuthor
    1-Visitor
    Aug 14, 2015 11:49 AM UTC

    Thanks Micheal for the reply.

    It was very helpful. Thanks for it.

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