Skip to main content
D
dremmers11-Garnet
11-Garnet
October 25, 2017
Solved

Mail trigger

  • October 25, 2017
  • 2 replies
  • 6034 views

Dear PTC-Community,

we have currently faced the problem with Mail-Trigger function implementation. We cannot find any proper solution on how to integrate the Mail-Trigger function into PTC.

Any advices would be much appreciated!

Best regards,

Daniel Remmers.

Best answer by apawar

Hello Daniel,
there two steps to taken care of here to set email triggers:

  • To configure correct mail server properties
  • Make sure to setup correct trigger logic

Here is the article for more information:

Moreover, it needs more clear details of the issue to understand the cause.

 

Regards,

Amit

2 replies

D
DanR.1-Visitor
1-Visitor
October 26, 2017

Daniel,

 

Could you provide some more information, such as a use case.

 

Dan

A
apawar5-Regular MemberAnswer
5-Regular Member
November 1, 2017

Hello Daniel,
there two steps to taken care of here to set email triggers:

  • To configure correct mail server properties
  • Make sure to setup correct trigger logic

Here is the article for more information:

Moreover, it needs more clear details of the issue to understand the cause.

 

Regards,

Amit

    D
    dremmers11-GarnetAuthor
    11-Garnet
    March 26, 2018

    Thank you! The manual helped.

     

    solution in short (out of my head):

    Admin client node "Workflow & Documents" >> Triggers >> adapting js-file >> setting trigger rules

    Admin client node "Configuration" >> mksis.mailserver >> entering the correct data of your companies mail server

     

     

     

    V
    vowner1-Visitor
    1-Visitor
    November 14, 2019

    uld You please share the steps to enable the smtp configuration with sendgrid?

     

    We are getting error as "unauthenticates senders are not allowed"

    Terms & ConditionsAccessibility statement