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dremmers11-Garnet
11-Garnet
Oct 25, 2017 1:54 PM UTC
Solved

Mail trigger

Dear PTC-Community,

we have currently faced the problem with Mail-Trigger function implementation. We cannot find any proper solution on how to integrate the Mail-Trigger function into PTC.

Any advices would be much appreciated!

Best regards,

Daniel Remmers.

apawarAnswer
5-Regular Member
Nov 1, 2017 3:33 PM UTC

Hello Daniel,
there two steps to taken care of here to set email triggers:

  • To configure correct mail server properties
  • Make sure to setup correct trigger logic

Here is the article for more information:

Moreover, it needs more clear details of the issue to understand the cause.

 

Regards,

Amit

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7 replies

DanR.1-Visitor
1-Visitor
Oct 26, 2017 11:33 AM UTC

Daniel,

 

Could you provide some more information, such as a use case.

 

Dan

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apawar5-Regular MemberAnswer
5-Regular Member
Nov 1, 2017 3:33 PM UTC

Hello Daniel,
there two steps to taken care of here to set email triggers:

  • To configure correct mail server properties
  • Make sure to setup correct trigger logic

Here is the article for more information:

Moreover, it needs more clear details of the issue to understand the cause.

 

Regards,

Amit

Translate
    dremmers11-GarnetAuthor
    11-Garnet
    Mar 26, 2018 3:07 PM UTC

    Thank you! The manual helped.

     

    solution in short (out of my head):

    Admin client node "Workflow & Documents" >> Triggers >> adapting js-file >> setting trigger rules

    Admin client node "Configuration" >> mksis.mailserver >> entering the correct data of your companies mail server

     

     

     

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    vowner1-Visitor
    1-Visitor
    Nov 14, 2019 1:37 PM UTC

    uld You please share the steps to enable the smtp configuration with sendgrid?

     

    We are getting error as "unauthenticates senders are not allowed"

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