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leandrohbatista1-Visitor
1-Visitor
Jul 13, 2020 9:14 AM UTC
Question

Missing IntegrityExportProperties.properties file

Dears,


I am exporting documents into word. In the Gateway.log I get the following message:

 

WARNING: C:\Program Files (x86)\Integrity\ILMClient11\lib\patch\classes\IntegrityExportProperties.properties (The system cannot find the file specified)

 

Where can I find the IntegrityExportProperties.properties file?

 

Thanks,

Leandro

3 replies

LLawton16-Pearl
16-Pearl
Jul 13, 2020 12:59 PM UTC

Given the message and location, it seems to be a file that's installed with the client.

You may want to reinstall the client or check if there is a Critical Service Patch for this (seems unlikely to me).

The quickest way to deal with that is to open a case with PTC Support.

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    VolkerEckardt17-Peridot
    17-Peridot
    Jul 31, 2020 11:32 AM UTC

    The file you are looking for is one of my own export solutions for Word and/or Excel. Internal name is CustomGateway.

    The message is a warning only. The functionality is not affected. You only need this file if you want to overwrite specific default values, which is not that often needed.

     

    Does this help?

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      leandrohbatista1-VisitorAuthor
      1-Visitor
      Aug 3, 2020 8:55 AM UTC

      Thanks for the info.

       

      Could you provide me this file with the available options? Can you provide a document explaining the properties available? Where should I place it?

       

      Thanks for your help!

      Leandro

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