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1-Visitor
June 19, 2019
Question

MKS 124789 You require an Integrity Client License with configuration management capabilities

  • June 19, 2019
  • 1 reply
  • 1738 views

Users are getting the below error pop up

MKS 124789 You require an Integrity Client License with configuration management capabilities. Kindly let me know why this error ?

1 reply

5-Regular Member
June 25, 2019

Hey rajeshk6431,

 

I'd suggest opening a Support case with the Integrity support folks, as there can be a few things that can lead to your users getting this error, around the licensing.

 

Here's a knowledge article that touches on some of these:

https://www.ptc.com/en/support/article?n=CS124999

 

I've most often seen this issue, when seat licenses are used, and the group membership of those seat license groups become over-allocated (ex.  more members in the appropriate license groups, than there are licenses). But again, there are a few things that can cause this.

 

What version of Integrity are you using, as that could also matter.