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13-Aquamarine
August 1, 2020
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"No instance properties file was specified" error when launching the Integrity Client

  • August 1, 2020
  • 1 reply
  • 3220 views

Hello,

 

When I launch the Integrity Client 11.2 I see a message box: No instance properties file was specified

Please write the solution here because I do not have access to this protected content

https://www.ptc.com/en/support/article/CS90066

Please also see the attached file.

Best answer by LLawton

What the article says is that the wrong executable is used to launch Integrity.

Check the shortcut you use to launch the client and make sure the program is "integrityg.exe", and not "IntegrityClient.exe".

I've seen that error when people try to create their own Windows shortcuts/icons and don't know to use "integrityg" which is not the obvious choice. Sometimes I wonder if PTC loves the old French saying: "why make things simple when you can make them complicated?"

1 reply

LLawton16-PearlAnswer
16-Pearl
August 1, 2020

What the article says is that the wrong executable is used to launch Integrity.

Check the shortcut you use to launch the client and make sure the program is "integrityg.exe", and not "IntegrityClient.exe".

I've seen that error when people try to create their own Windows shortcuts/icons and don't know to use "integrityg" which is not the obvious choice. Sometimes I wonder if PTC loves the old French saying: "why make things simple when you can make them complicated?"