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3-Newcomer
May 27, 2025
Question

PTC Modeler 10.1 Standalone Installation Failure

Hello. I'm trying to install PTC Modeler 10.1 to my computer, with Standalone configuration, however could not manage it. Before I start, I want to inform that,

- I have 2 user account (Administrator and Local User) .

- I run installation module as Administrator,

- I disable my Antivirus software,

- I'm working in an offline environment, with my network card is enabled.

 

  1.  As far as I know from the installation guide, the installation module contains SQL Server Express 2019, so if I check "Local Modeler Server Instance" on installation configuration page, it will install and configure MODELER SQL instance by itself. Since I don't have SQL Server installation in my computer, I took that route. When it comes to the installation of SQL instance, it gives the error seen in "Capture_Installation_SQLServer.PNG" and rollbacks the installation.
  2. I installed SQL Server Express 2019 with all features, and SQL Server Management Studio 2019 to my computer, created default SQLEXPRESS instance and gave Read/Write permission to both Administrator and Local user account. In Modeler Standalone installation, I disabled "Local Modeler Server Instance" configuration. This time, it gave the error seen in "Capture_Installation_ExternalServer_SQLScriptError.PNG" and rollbacks the installation.
  3. I tried to go for Modeler Client installation. This time, it asked me the database instance path. Installation wizard could not list the available instances, so I entered the instance path manually, e.g. "HOSTNAME/SQLEXPRESS", and it accepted. Installation went fine, however since we did not opt for Server instance installation, the databases "Models" and "Examples" are not created. I tried to create them manually from the SQL Scripts in PTC Modeler installation (adminscript_master.sql) however since this is a Client installation, the script folder did not exist. Moreover, although I can see my SQLEXPRESS instance on both users (Administrator and Local) in SSMS 19, I can not display it on Model Explorer when running under Local user.

 

I intended to go with the clean Standalone installation with Local Modeler Server Instance (item 1), but I don't understand why it got so complicated, am I missing something? I'm trying to work under evaluation license and because of that issue I've wasted a lot of time, please help.

3 replies

24-Ruby IV
May 27, 2025

Take a look:

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aliK3-NewcomerAuthor
3-Newcomer
May 27, 2025

Hello VladimirN,

 

I looked the articles but those error types are not the same as I encountered (Those are related to SSL Handshake, in my case, SQL Instance seems not exist), nevertheless, I tried the suggestions as:
- I'm performing the installation with no connection to any network, with Administrator rights, to eliminate any policy rule restriction, but no effect.
- I controlled the registry values for TLS protocol (TLS 1.2) and ensured it is enabled for both Server and Client keys, however it does no effect.

 

 

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PatrickOllerton
16-Pearl
May 29, 2025

hello,

 

One of our pre-sales engineers will be in touch to help.

 

thanks,

Patrick

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