REcommendation existing how to handle Sessions using Web Services?

Hello Klaus Hoppe‌,

If you don't disconnect and reconnect, does the session still get disconnected?

Kind Regards,

Kael

Hi Klaus,

How are these web services being used, or in what context?  It sounds like your issue, is that the web service session is held too long?  You don't mean it's getting disconnected too soon, do you?  Web services does its own management of sessions, so it may be for your use-case, it's not releasing them soon enough?

Are triggers fired or involved here, at all?

I ask, because if I remember correctly, there are trigger related issues that can cause API sessions to not be released.  But, it doesn't sound like that is involved here.

You may want to open a Support case, to look into this.

Additional info for usage of WebServices in this context

An  application developed by another company sends around every hour some commands to fetch Project Structure and look for new/changed member.

From time to time the commands fail, but after that they succeed again.

My intention for this question is, if this could have to do with Session handling.

I remember of timeout settings for GUI-/CLI-activities and ask myself if something similar might cause trouble we are facing here.

Sorry to be not precise enoguh in my first posting.

To the questions:

I can't say whether sessions have been disconnected and reconnected. Following the documentation the App Provider does not do such activities.

AND there are no trigger involved now.

Best regards,

Klaus