Skip to main content
M
mbecker-21-Visitor
1-Visitor
February 5, 2013
Question

Restore default client settings

  • February 5, 2013
  • 2 replies
  • 4669 views

Hi everybody,

I errorneously configured a heap value in my Integrity Client that is obviously too big and which resulted in a "Could not create Java VM" error message. As the client does not start anymore, I'd appreciate any help that could tell me where this value can be changed without starting the client (registry, configuration file, ...) or tell me how to restore the client defaults without deinstallation.

Regards,

Markus

    2 replies

    T
    tdalon1-Visitor
    1-Visitor
    February 5, 2013

    Hello Markus

    under %userprofile% you have the file IntegrityClient.rc.

    You can rename/ delete (with Client closed) and defaults will be created after Client restart.

    Regards

    M
    mbecker-21-VisitorAuthor
    1-Visitor
    February 5, 2013

    Hi Thierry,

    thanks for the hint. Unfortunately the error message remains:
    "Can't launch executable. Could not create Java VM. LaunchAnywhere Error"

    There have been no changes on my side, except for some memory settings.

    Regards,


    Markus

    H
    hsprang1-Visitor
    1-Visitor
    February 5, 2013

    Hi Markus,

     

    I guess you could check <client install dir>\bin\IntegrityClient.lax

    There you normally configure the heap for your JVM.

    (search for something like "-Xss256k -Xmx256m"...)

     

    Better you have a look at the performance tuning guide (I just have the old 2007 version available at hand),  search for the chapter with the Client tuning.

     

    Regards

    Heike

      M
      mbecker-21-VisitorAuthor
      1-Visitor
      February 5, 2013

      Hi Heike,

      thanks for the info. That's the file I needed.

      Regards,

      Markus

      J
      jgorsline1-Visitor
      1-Visitor
      February 5, 2013

      Markus,

      Please let us know how this works for you, and if you require any additional help.

      Terms & ConditionsAccessibility statement