risk of data loss in ILM 10.x and 11.x

Hi all,

I would like to point out here in the community that under certain circumstances when working with ILM Workflow&Documents, set relationships can get lost if you remove a related item from a relationship field by drag and drop. In our case, every link in the backward relationship field is removed, not just those that you pull out with the mouse. This is all the worse because the user does not notice this because he does not see the backward relationship field at all.

We reported this case to PTC, it could be reproduced, but PTC is of the opinion that this is not an error but "works as designed". The following article is available: https://www.ptc.com/en/support/article?n=CS274468

In my opinion it is absurd to expect the customer to submit an idea and leave him (and other customers) alone with the risk of data loss in the meantime.

kind regards, Jens