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ptc-46729031-Visitor
1-Visitor
January 18, 2018
Question

Web user profile

  • January 18, 2018
  • 2 replies
  • 1394 views

 Hi,

       I have a user who logs in using the web gui and doesn't have the client installed. Every time he logs in it tries to open the last query he ran, which is a very extensive query that takes a long time to run.  Is there a way to delete the web user's "profile" like there is if he was using the client? 

2 replies

K
KaelLizak16-Pearl
16-Pearl
January 23, 2018

Hello @ptc-4672903,

 

I'm not aware of a solution for this.  Could you kindly open a case with PTC Integrity Lifecycle Manager Technical Support?

 

Kind Regards,

Kael

A
awalsh5-Regular Member
5-Regular Member
January 23, 2018

There is a way to delete the web profile, but you would need to contact support as Kael mentioned. 

 

An alternative is to have the user open a link to a dashboard, item or different query to get into the web interface. That way, the last run query is not launched. If he runs another query before exiting the web interface, then it will be run when he logs in again.

For example, for an item the link would be: 

http://[hostname]:[port]/im/ci.issueview?mks.webapp=default&selection=[item id]

 

 

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