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kkomarla1-Visitor
1-Visitor
September 1, 2015
Solved

Word Import into PTC TM

I am able to import a word document (test specification document) in to PTC Integrity Test management (test Document and test Cases) but into not able to map contents into Test steps. What am I missing here?

    KaelLizakAnswer
    16-Pearl
    September 21, 2015

    Hello Karthik,

    Does the last part of the attachment file name have a pipe symbol ('|') at the start?  In other words, is it "|_Toc413928242"?  From the screenshot, it looks like that is the case, and that file name is illegal under Windows.  I suspect this is why you are seeing this error.

    If that character is not a pipe symbol, could you let us know which character it is?

    Regards,
    Kael

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    6 replies

    jgorsline1-Visitor
    1-Visitor
    September 1, 2015

    Karthik,

    If you are getting any errors, please share them. Generally speaking, please check out this article about import mappings in Gateway that might help you:

    https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS145678

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    KaelLizak16-Pearl
    16-Pearl
    September 17, 2015

    Hello Karthik,

    Did Jeremy's response help you with this issue?  Do you still need assistance?  Please let us know more details about the problems you encountered, so that we can try to help you resolve this issue.

    Thanks,

    Kael

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    kkomarla1-VisitorAuthor
    1-Visitor
    September 18, 2015

    Hello Kael,

    As mentioned by Jeremy i did look into the mapping templates. I do have an error, i am trying to figure out the root cause.

    Could you please look into it and let me know if this needs investigation, if it does i shall create a new case. But if its like something minute please guide me i shall try that. The below reported error may be related to this RFC Document - CS166681.

    Gateway Error.jpg

    Thanks and Regards,

    Karthik Komarla

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