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23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
August 2, 2016
Question

Share by Email Link Issue

  • August 2, 2016
  • 1 reply
  • 2996 views

Something is going on with the "Share by Email" links today.  This doesn't happen on every article, only certain ones.  I did confirm with both IE and Chrome.  Two examples:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS50729

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS29630

(Tagging Pierre Maraninchi‌ and Peter Case‌.)

1 reply

P
Pierre_M5-Regular Member
5-Regular Member
August 2, 2016

Looking into this Tom, Thanks

P
Pierre_M5-Regular Member
5-Regular Member
August 2, 2016

We identified the cause of the problem. It's only impacting articles which have an url in their title. We will work on a fix for this in our next release. Thanks again for reporting the issue !

    T
    23-Emerald IV
    TomU23-Emerald IVAuthor
    23-Emerald IV
    August 2, 2016

    Ah, that makes sense.  Creating links from things that already have links in them does seem like it could cause some issues.  Thanks!

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