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MK_83872991-Visitor
1-Visitor
October 17, 2017
Solved

cannot connect to Thingworx from Kepserverex V6 Thingworx native interface

  • October 17, 2017
  • 2 replies
  • 14031 views

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Best answer by slangley

Hi Metin.

Please check that the Thing name (Demo_umutcolak) exists in ThingWorx Composer.  If so, open it and copy the application key to the Application Key property for Thingworx in the KEPServerEX properties.

I also see that you have legacy mode enabled.  Are you running KEPServerEX 6.2?  If not, you will need to upgrade in order to run Manufacturing Apps.

Please let me know if this information was helpful.  If not, we will dig deeper into the issue.

Regards.

--Sharon

2 replies

S
slangleyCommunity ManagerAnswer
Community Manager
October 17, 2017

Hi Metin.

Please check that the Thing name (Demo_umutcolak) exists in ThingWorx Composer.  If so, open it and copy the application key to the Application Key property for Thingworx in the KEPServerEX properties.

I also see that you have legacy mode enabled.  Are you running KEPServerEX 6.2?  If not, you will need to upgrade in order to run Manufacturing Apps.

Please let me know if this information was helpful.  If not, we will dig deeper into the issue.

Regards.

--Sharon

M
MK_83872991-VisitorAuthor
1-Visitor
October 18, 2017

Hello Sharon,

Thank you for your reply. Yes, it exists in the composer and I am running KepServerEX 6.2. I've solved the host name problem but now I have another problem: "error: could not initialize a secure socket connection" 

Do you have an idea about the cause of this problem?

Thank you

S
stmarchessault5-Regular Member
5-Regular Member
March 5, 2018

Greetings @jdekramer,

 

Thank you for sharing this additional information. I am not able to spot what might be causing this problem for you. I will contact you outside of this Community thread to discuss your configuration in more detail. Then we can report back to here with the results of that conversation.

 

 

Best regards,

Steven M

    S
    stmarchessault5-Regular Member
    5-Regular Member
    November 1, 2017

    Greetings Metin Kervan​

    Following up with you on the original question posted here, can you please indicate if the recommendations given by me on 18 Oct answered this for you?

    If this adequately answered your question, please mark the reply as the "Correct Answer."

    Or, if you are still unresolved on your original question, let us know and we can continue troubleshooting this with you. This feedback is a key step toward ensuring Community users with a similar issue are able to locate the information they need.

    Best regards,

    Steven M

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