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DG_98017011-Visitor
1-Visitor
Jan 31, 2021 4:12 PM UTC
Solved

Blank Application Selection

When running the PTC Web Installation Assistant, once I reach the Application Selection step, there are no applications available for me to select to install.

sayadi2020Answer
15-Moonstone
Feb 1, 2021 11:24 AM UTC

Hello,

 

Please be aware that Software Download is currently unavailable. All Products and releases show as “Not Available”.

This issue has been alerted in eSupport Portal.

PTC is currently working to resolve this issue.

Sorry for the inconvenience.

Kind Regards,

Saad

 

 

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3 replies

sayadi202015-MoonstoneAnswer
15-Moonstone
Feb 1, 2021 11:24 AM UTC

Hello,

 

Please be aware that Software Download is currently unavailable. All Products and releases show as “Not Available”.

This issue has been alerted in eSupport Portal.

PTC is currently working to resolve this issue.

Sorry for the inconvenience.

Kind Regards,

Saad

 

 

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TwangyJ1-Visitor
1-Visitor
Sep 16, 2022 10:35 PM UTC

I am having the same problem as described in the original post.  It has been 1.5 years since the original post -- has this issue been resolved yet?

 

**EDIT** -- Please disregard.  I re-applied for a download link through the website, and the second link worked to download and install Mathcad.

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VladimirN24-Ruby IV
24-Ruby IV
Sep 17, 2022 2:02 PM UTC

Thanks for sharing your solution.

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