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License request failed

KK_9772343
1-Newbie

License request failed

2021-01-07 22:59:30 : The license request failed.
Requesting MATHCAD ...
C:\Program Files\PTC\Mathcad Prime 6.0.0.0\sw_license_email_5059806.dat: (-9) Invalid h

1 REPLY 1

Hi KK_9772343,

 

Please refer here

 

I hope this helps

 

Thanks,

Vipul

 

 

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