Skip to main content
1-Visitor
Jun 27, 2022 10:22 AM UTC
Question

Prime 4.0 does not run anymore

I have installed the software prime 4.0
that doesn't work from one day to another.
because I had to work on an existing document for a hand over, I installed a trial version.
Now I want to use my prime 4.0 again and need help how I can handle the problem.
I can see the start screen with ptc logo and so on but then nothing happens.

4 replies

24-Ruby IV
Jun 28, 2022 1:42 PM UTC

What version of Windows OS are you using?

Translate
1-Visitor
Jun 28, 2022 2:19 PM UTC
Hi
Windows 10
Translate
24-Ruby IV
Jun 28, 2022 6:27 PM UTC

Try the following tips:

Translate