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R
RS_105984361-Visitor
1-Visitor
February 22, 2023
Solved

Error Converting file from version 15 to Prime 8

  • February 22, 2023
  • 3 replies
  • 1867 views
Best answer by Werner_E

As far as I remember we already have discussed this problem in the past here in the forum.

 

The conversion fails because of the hash (#) in the file name. The converter seems to be unable to write files with that character in the name.

 

So rename the files avoiding the character # and the conversion should work OK.

 

EDIT: Just found the old thread

https://community.ptc.com/t5/Mathcad/Mathcad-15-to-Prime-Conversion-Failing/m-p/793954/highlight/true#M200949

I would have thought that was considerably longer ago.

 

Nevertheless, I think this is a bug and if you feel like it, you can report it to PTC support.

3 replies

L
LucMeekes23-Emerald IV
23-Emerald IV
February 22, 2023

Correct (that is, I checked the Case 1 file) comes with fail, and no clue as to why.

Contact PTC customer support.

 

Success!
Luc

R
RS_105984361-VisitorAuthor
1-Visitor
February 22, 2023

Thank you for your quick look at this issue.

Will contact PTC Support as you suggest.

R
rgunwaldsen15-Moonstone
15-Moonstone
February 22, 2023

Don't know why, but I think I could convert "Case 1" by

1. using Cntrl/A to select entire worksheet

2. past into a new worksheet

3. converting the copied worksheet.

 

Haven't a clue why this seems to work, but conversion of original fails.

W
Werner_E25-Diamond IAnswer
25-Diamond I
February 22, 2023

As far as I remember we already have discussed this problem in the past here in the forum.

 

The conversion fails because of the hash (#) in the file name. The converter seems to be unable to write files with that character in the name.

 

So rename the files avoiding the character # and the conversion should work OK.

 

EDIT: Just found the old thread

https://community.ptc.com/t5/Mathcad/Mathcad-15-to-Prime-Conversion-Failing/m-p/793954/highlight/true#M200949

I would have thought that was considerably longer ago.

 

Nevertheless, I think this is a bug and if you feel like it, you can report it to PTC support.

    R
    RS_105984361-VisitorAuthor
    1-Visitor
    February 22, 2023

    Thank you!

    It worked like a charm.

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