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MD_96737291-Visitor
1-Visitor
December 27, 2020
Solved

Reached the maximum number of license request

It says that I've reached the maximum number of license request available from my product type. Please help me
    sayadi2020Answer
    15-Moonstone
    December 29, 2020

    Hello,

     

    You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: 

     

    http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

     

    The license file will be sent via E-mail.

     

    Regards,

    Saad 

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    2 replies

    sayadi202015-MoonstoneAnswer
    15-Moonstone
    December 29, 2020

    Hello,

     

    You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: 

     

    http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

     

    The license file will be sent via E-mail.

     

    Regards,

    Saad 

    Translate
    CR_109256311-Visitor
    1-Visitor
    November 8, 2025

    Thanks ! 

    After clicking the case log, selecting the version, entering the product ID, and pressing Enter (not "NEXT"), a case logging window appears. Yay, hopefully I can get an email with a new license.

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