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We have a new computer for an employee to use now. I need to transfer the Mathcad license from his old computer to his new computer. Do I uninstall and re-install? Thank you.
You can manage your licenses by logging in to your PTC account.
Hi Kathy,
You need to transfer a license file by using "Reconfigure Software Licenses" option on PTC site, here:http://www.ptc.com/appserver/lm/rsl/reconfig.jsp.
Also, when creating a request for a new license, you must specify the new MAC-address (from a new computer).
Assuming that the license is 'modern':
Mathcad version 14 (?), 15 and/or Prime (any version),
the information provided by Richard and Vladimir applies.
If it's an older license you're in bad luck. I know for sure that Mathcad 11 and below are no longer supported.
Success!
Luc